Making Registration Changes

How to Update Your Registration

All users should be registered to the SAM.gov UEI and cage code for the company that will be prime for the proposal or with the Symphony-managed contract. 

1. If your email address changes, complete a new registration (see the links above). 
   • Administrators can then delete the retired email address (See Administration Basics).
2. If you need to make registration changes, Submit a Ticket with your email address and the correct UEI and Cage code. 
   • We can move or revoke the account. 
   • We can update your account details (i.e. name, phone number, etc).

We will update your registration for the Contract Vehicle you need to access so that you can be activated and assigned permissions. 

How to Change Your Registration to Another Company

Your email address can only be associated with one company per Contract Vehicle.

• Please contact us with your email address and provide the correct UEI/Cage for registration and we can move or revoke the account. 
• A single login cannot access multiple companies.

How to Register for Multiple Companies

If you need to register for multiple companies on one Symphony website, you must have a unique email for each company, and you should not use a group email address. 

• Security requirements dictate that all users must register and set up their preferred method of Multi-factor Authentication themselves. 
• Your email can only be linked to one company. 

See Frequently Asked Questions for related information.

Need help? Contact us  

Users should be aware that the information on this website may not reflect the official positions of the Federal Government. The views and opinions expressed by agents of Apex Logic, Inc. are those of its employees and do not necessarily reflect those of the Federal Government or any of its officials. Guidelines and requirements provided by the Federal Government in the form of solicitations, amendments, modifications, or any other communications supersede any information provided by Apex Logic, Inc. If you have questions about this disclaimer, please contact us.