MFA Browser Extensions

How to Use an Extension for MFA

To successfully use a Multi-factor Authentication browser extension, watch the following video or follow the step-by-step instructions.

Click here to watch the video on YouTube.

1. Search for an Authenticator

You can use any time-based authenticator application. We recommend the Google Authenticator Extension for your Chrome browser; or 2FA for Edge. 

2. Install the Application

3. Set up Your Multi-Factor Authentication

During registration in Symphony, open the authenticator application and follow the prompts to scan a QR code or enter a setup key. 

1. Select the QR code extension from your browser 
2. Use the Scan option
3. Drag the frame over the QR code in your browser (See Figure 1)
4. View a success message when you have captured the QR code 

Figure 1. Multi-Factor Authentication Set-up

To enter the secret set-up key, select the plus icon in Google Authenticator to add an account during registration. 

1. Enter the secret key that appears above the QR code. 
2. The required account name or issuer details can be anything that reminds you of your access to Symphony. Usually, this is the site name or email address used to register.

4. Confirm Your Multi-Factor Authentication

Enter the six-digit code in the field provided when your MFA setup is done. 

1. COPY the one-time passcode generated and PASTE the code in Symphony. 
2. Authenticate to sign in successfully.

If you have multiple Symphony accounts, be sure to rename the codes to reflect the contract vehicle for the One-Time Passcode (OTP). You must have a unique code for each Symphony website you access.